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Salesforce-AI-Specialist Zertifizierungsprüfung - Salesforce-AI-Specialist Testking

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Salesforce Salesforce-AI-Specialist Prüfungsplan:

Thema
Einzelheiten

Thema 1

Einstein Trust Layer: This section evaluates the skills of Salesforce AI specialists responsible for implementing security protocols and safeguarding data privacy. It emphasizes the security, privacy, and foundational features of the Einstein Trust Layer.

Thema 2

Model Builder: This portion of the exam focuses on Salesforce AI specialists' expertise in working with AI models within Salesforce environments. Candidates will need to demonstrate knowledge of when to use the Model Builder and how to configure standard, custom, or Bring Your Own Large Language Model (BYOLLM) generative models to meet business needs.

Thema 3

Agentforce Tools: In this topic, AI specialists get knowledge using agents when it is appropriate. Moreover, the topic explains the working of agents and reasoning engine powers Agentforce. Lastly, the topic focuses on managing and monitoring agent adoption.

Thema 4

Prompt Builder: This section evaluates the expertise of AI specialists working with Salesforce's AI tools. It focuses on the Prompt Builder feature, requiring candidates to understand its usage based on business needs.

Thema 5

Generative AI in CRM Applications: This part of the exam assesses AI specialists’ knowledge of generative AI within CRM systems. It covers the use of generative AI features in Einstein for Sales and Einstein for Service.

>> Salesforce-AI-Specialist Zertifizierungsprüfung <<

Salesforce-AI-Specialist Testking & Salesforce-AI-Specialist Prüfungsfrage

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Salesforce Certified AI Specialist Exam Salesforce-AI-Specialist Prüfungsfragen mit Lösungen (Q19-Q24):

19. Frage
Universal Containers wants to make a sales proposal and directly use data from multiple unrelated objects (standard and custom) inaprompt template.
What should the AI Specialist recommend?

A. Create a prompt template-triggered flow to access the data from standard and custom objects.
B. Create a Flex template to add resources with standard and custom objects as inputs.
C. Create a prompt template passing in a special custom object that connects the records temporarily,

Antwort: B

Begründung:
Universal Containers needs to generate a sales proposal using data from multiple unrelated standard and custom objects within a prompt template. The most effective way to achieve this is by using aFlex template.
Flex templates in Salesforce allow AI specialists to create prompt templates that can accept inputs from multiple sources, including various standard and custom objects. This flexibility enables the direct use of data from unrelated objects without the need to create intermediary custom objects or complex flows.
References:
* Salesforce AI Specialist Documentation - Flex Templates:Explains how Flex templates can be utilized to incorporate data from multiple sources, providing a flexible solution for complex data requirements in prompt templates.

20. Frage
Before activating a custom copilot action, an AI Specialist would like is to understand multiple real-world user utterances to ensure the action being selected appropriately.
Which tool should the AI Specialist recommend?

A. Model Playground
B. Einstein Copilot
C. Copilot Builder

Antwort: C

Begründung:
To understand multiple real-world user utterances and ensure the correct action is selected before activating a custom copilot action, the recommended tool is Copilot Builder. This tool allows AI Specialists to design and test conversational actions in response to user inputs, helping ensure the copilot can accurately handle different user queries and phrases. Copilot Builder provides the ability to test, refine, and improve actions based on real-world utterances.
Option C is correct as Copilot Builder is designed for configuring and testing conversational actions.
Option A (Model Playground) is used for testing models, not user utterances.
Option B (Einstein Copilot) refers to the conversational interface but isn't the right tool for designing and testing actions.
Reference:
Salesforce Copilot Builder Overview: https://help.salesforce.com/s/articleView?id=sf.einstein_copilot_builder.htm

21. Frage
Universal Containers (UC) wants to offer personalized service experiences and reduce agent handling time with Al-generated email responses, grounded in Knowledge base.
Which AI capability should UC use?

A. Einstein Email Replies
B. Einstein Service Replies for Email
C. Einstein Generative Service Replies for Email

Antwort: B

Begründung:
ForUniversal Containers (UC)to offer personalized service experiences and reduce agent handling time using AI-generated responses grounded in theKnowledge base, the best solution isEinstein Service Replies for Email. This capability leverages AI to automatically generate responses to service-related emails based on historical data and theKnowledge base, ensuring accuracy and relevance while saving time for service agents.
* Einstein Email Replies(option A) is more suited for sales use cases.
* Einstein Generative Service Replies for Email(option C) could be a future offering, but as of now, Einstein Service Replies for Emailis the correct choice for grounded, knowledge-based responses.
References:
* Einstein Service Replies Overview:https://help.salesforce.com/s/articleView?id=sf.
einstein_service_replies.htm

22. Frage
Where should the AI Specialist go to add/update actions assigned to a copilot?

A. Copilot Actions page, the record page for the copilot action, or the Copilot Action Library tab
B. Copilot Detail page, Global Actions, or the record page for the copilot action
C. Copilot Actions page or Global Actions

Antwort: A

Begründung:
To add or update actions assigned to a copilot, an AI Specialist can manage this through several areas:
* Copilot Actions Page: This is the central location where copilot actions are managed and configured.
* Record Page for the Copilot Action: From the record page, individual copilot actions can be updated or modified.
* Copilot Action Library Tab: This tab serves as a repository where predefined or custom actions for Copilot can be accessed and modified.
These areas provide flexibility in managing and updating the actions assigned to Copilot, ensuring that the AI assistant remains aligned with business requirements and processes.
The other options are incorrect:
* Bmisses the Copilot Action Library, which is crucial for managing actions.
* Cincludes the Copilot Detail page, which isn't the primary place for action management.
References:
* Salesforce Documentation onManaging Copilot Actions
* Salesforce AI Specialist Guide onCopilot Action Management

23. Frage
Universal Containers wants touse an external large languagemodel (LLM) in Prompt Builder.
What should an AI Specialist recommend?

A. Use BYO-LLM functionality in Einstein Studio,
B. Use Flow and External Services to bring data from an external LLM.
C. Use Apex to connect to an external LLM and ground the prompt.

Antwort: A

Begründung:
Bring Your Own Large Language Model (BYO-LLM)functionality inEinstein Studioallows organizations to integrate and use external large language models (LLMs) within the Salesforce ecosystem.Universal Containerscan leverage this feature to connect and ground prompts with external LLMs, allowing for custom AI model use cases and seamless integration with Salesforce data.
* Option Bis the correct choice asEinstein Studioprovides a built-in feature to work with external models.
* Option Asuggests using Apex, butBYO-LLMfunctionality offers a more streamlined solution.
* Option Cfocuses onFlow and External Services, which is more about data integration and isn't ideal for working with LLMs.
References:
* Salesforce Einstein Studio BYO-LLM Documentation:https://help.salesforce.com/s/articleView?id=sf.
einstein_studio_llm.htm

24. Frage
......

Heutztage hat ein Fachqualifizieter große Vorteile in der heute konkurrenzfähigen Gesellschaft, besonders im IT-Bereich. Einige IT-Zertifikate zu bekommen ist sehr nützlich. Die Salesforce Salesforce-AI-Specialist Zertifizierungsprüfung ist eine Prüfung, die das Niveau der fachlichen Kenntnissen überprüft und stellt ein großes Gewicht in der IT-Branche dar. Wegen der Schwierigkeit der Salesforce Salesforce-AI-Specialist (Salesforce Certified AI Specialist Exam) Zertifizierungsprüfung hat man viel Zeit und Energie für die Prüfung benutzt. Jedoch sind sie am Ende doch in der Prüfung durchgefallen. Die Gründe dafür liegt darin, dass Sie nicht an der speziellen Kursen teilnehmen. Nun haben Experten die zielgerichteten Prüfungen entwickelt, die Ihnen helden, viel Zeit und Energie zu ersparen und trotzdem die Prüfung 100% zu bestehen.

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